[. . . ] Congratulations, you and your iMac were made for each other. Say hello to your iMac. www. apple. com/imac Built-in FaceTime HD camera Make video calls to a Mac, iPhone 4, or new iPod touch with FaceTime for Mac. Mac Help camera Finder Browse your files like you browse your music with Cover Flow. Mac Help finder Mail Manage all your email accounts in one place. Mac Help mail iCal and Address Book Keep your schedule and your contacts in sync. Mac Help sync Mac OS X Snow Leopard www. apple. com/macosx Time Machine Automatically back up and restore your files. Mac Help time machine Quick Look Instantly preview your files. Mac Help quick look Spotlight Find anything on your Mac. Mac Help spotlight Safari Experience the web with the fastest browser in the world. Mac Help safari iLife '11 www. apple. com/ilife iPhoto Turn your photos into something amazing. iPhoto Help photos iMovie Make a greatlooking movie in minutes. iMovie Help movie GarageBand Create a greatsounding song with ease. GarageBand Help record Contents Chapter 1: Ready, Set Up, Go 9 What'sintheBox 10 SettingUpYouriMac 15 PuttingYouriMactoSleeporShuttingItDown Chapter 2: Life with Your iMac 18 20 22 24 26 28 30 32 BasicFeaturesofYouriMac PortsonYouriMac OtherComponentsofYouriMac FeaturesoftheAppleWirelessKeyboardandMagicMouse UsingtheAppleWirelessKeyboard UsingtheAppleMagicMouse UsingtheAppleRemote GettingAnswers Chapter 3: Boost Your Memory 37 InstallingMemory 42 MakingSureYouriMacRecognizestheNewMemory Contents 5 Chapter 4: Problem, Meet Solution 45 47 49 50 52 53 54 55 56 57 60 ProblemsThatPreventYoufromUsingYouriMac ReplacingtheBatteries UsingAppleHardwareTest ProblemswithYourInternetConnection ProblemswithAirPortWirelessCommunication KeepingYourSoftwareUptoDate ReinstallingtheSoftwareThatCamewithYouriMac UsingDiskUtility OtherProblems LearningMore, Service, andSupport LocatingYourProductSerialNumber Chapter 5: Last, but Not Least 62 66 67 68 70 ImportantSafetyInformation ImportantHandlingInformation CleaningYouriMac UnderstandingErgonomics AppleandtheEnvironment Looking for Something? 76 Index 6 Contents 1 Ready, Set Up, Go www. apple. com/imac Mac Help Migration Assistant YouriMacisdesignedsothatyoucaneasilysetitupandstartusingitrightaway. Ifyou'veneverusedaniMacorarenewtoMaccomputers, readthischapterfor instructionsaboutgettingstarted. Important: Readallthesetupinstructionsinthischapterandthesafetyinformation startingonpage62beforeyouplugyouriMacintoapoweroutlet. MakesureyoulookovertheinformationinChapter2, "LifewithYouriMac, "tofind outaboutthenewfeaturesofyouriMac. [. . . ] Iftheproblemoccursfrequently, tryreinstallingyoursystemsoftware(see"Reinstalling theSoftwareThatCamewithYouriMac"onpage54). Chapter 4 Problem, Meet Solution 45 If your iMac freezes during startup or you see a flashing question mark  Waitafewseconds. IfyouriMacdoesn'tstartupafteradelay, shutdownyouriMac bypressingandholdingthepower(®)buttonforabout5seconds, untilitshuts down. ThenholddowntheOptionkeyandpressthepower(®)buttonagaintostart upyouriMac. KeepholdingdowntheOptionkeyuntilyouriMacstartsup, thenclick thearrowundertheiconofthestartupdiskyouwanttouse.  AfteryouriMacstartsup, openSystemPreferencesandclickStartupDisk. Selecta localMacOSXSystemfolder.  Iftheproblemoccursfrequently, youmayneedtoreinstallyoursystemsoftware (see"ReinstallingtheSoftwareThatCamewithYouriMac"onpage54). If your iMac won't turn on or start up  MakesurethepowercordispluggedintoyouriMacandafunctioningpoweroutlet.  Pressthepower(®)buttonandimmediatelyholddowntheCommand(x), Option, P, andRkeysuntilyouhearthestartupsoundasecondtime. Thisresetstheparameter RAM(PRAM).  Ifyourecentlyinstalledmemory, andyouriMacsoundstoneseveryfiveseconds, makesurethatthememoryiscorrectlyinstalledandthatitiscompatiblewithyour iMac. CheckwhetherremovingthememoryyouinstalledallowsyouriMactostart up(seepage42).  Unplugthepowercordandwaitatleast30seconds. Plugthepowercordinagain andpressthepower(®)buttontostartupyouriMac.  Ifyoustillcan'tstartupyouriMac, see"LearningMore, Service, andSupport"on page57forinformationaboutcontactingAppleforservice. 46 Chapter 4 Problem, Meet Solution Replacing the Batteries YourAppleWirelessKeyboardandAppleMagicMouseeachcomewithtwo AAbatteriesinstalled. Youcanreplacethemwithalkaline, lithium, orrechargeable AAbatteries. Keepthebatterycompartmentcoverandbatteriesoutofthereachofsmallchildren. WARNING: Whenyoureplacethebatteries, replacethemallatthesametime. Don't mixoldbatterieswithnewbatteriesormixbatterytypes(forexample, don'tmix alkalineandlithiumbatteries). Don'topenorpuncturethebatteries, installthem backwards, orexposethemtofire, hightemperatures, orwater. Keepbatteriesoutof thereachofchildren. To replace the batteries in the Apple Wireless Keyboard: 1 Pressthepower(®)buttontoturnoffyourkeyboard. 2 Useacointoremovethebatterycompartmentcover. Battery compartment cover Chapter 4 Problem, Meet Solution 47 3 SlidetwoAAbatteriesintothebatterycompartment, asshownbelow. Insert batteries 4 Replacethebatterycompartmentcover. Tocheckthebatterystatus, pressthepower(®)button. Iftheindicatorlightdoesn't glow, youmayneedtochangethebatteries. Youcancheckthebatterylevelin Keyboardpreferences. ChooseApple()>SystemPreferencesandclickKeyboard. To replace the batteries in the Apple Magic Mouse: 1 Slidetheon/offswitchonthebottomofyourmousetoturnitoff. 2 Slidethelatchdownandremovethebatterycover. Latch Batteries 48 Chapter 4 Problem, Meet Solution 3 Insertthebatterieswiththepositive(+)endsfacingup, asshownabove. Tocheckthebatterystatus, slidetheon/offswitchtoturnonthemouse. Ifthe indicatorlightdoesn'tglow, youmayneedtochangethebatteries. Youcancheckthe batterylevelinMousePreferences. ChooseApple()>SystemPreferencesandclick Mouse. Thebatterylevelisshowninthelower-leftcorner. Using Apple Hardware Test IfyoususpectaproblemwithyouriMachardware, usetheAppleHardwareTest applicationtohelpdetermineifthere'saproblemwithoneofthecomputer's components, suchasthememoryorprocessor. To use Apple Hardware Test: 1 DisconnectallexternaldevicesfromyouriMac, exceptaUSBkeyboardandmouse, ifyouusethem. IfyouhaveanEthernetcableconnected, disconnectit. 3 WhentheAppleHardwareTestlanguagechooserscreenappears, selectthelanguage youwanttouse. 5 WhentheAppleHardwareTestmainscreenappears(afterabout45seconds), follow theonscreeninstructions. Chapter 4 Problem, Meet Solution 49 6 IfAppleHardwareTestdetectsaproblem, itdisplaysanerrorcode. Makeanoteofthe errorcodebeforepursuingsupportoptions. IfAppleHardwareTestdoesn'tdetecta hardwarefailure, theproblemmaybesoftware-related. Ifthisproceduredoesn'twork, youcaninserttheApplications Install DVDthatcame withyouriMactouseAppleHardwareTest. Formoreinformation, seetheApple HardwareTestReadMefileontheApplications Install DVD. Problems with Your Internet Connection YouriMachastheNetworkSetupAssistantapplicationtohelpwalkyouthrough settingupanInternetconnection. OpenSystemPreferencesandclickNetwork. IfyouhavetroublewithyourInternetconnection, youcantrythestepsinthissection foryourtypeofconnectionoryoucanuseNetworkDiagnostics. 2 ClickNetworkandthenclick"Assistme. " 3 ClickDiagnosticstoopenNetworkDiagnostics. IfNetworkDiagnosticscan'tresolvetheproblem, theremaybeaproblemwiththe Internetserviceprovider(ISP)youaretryingtoconnectto, withanexternaldeviceyou areusingtoconnecttoyourISP, orwiththeserveryouaretryingtoaccess. Youcantry thestepsinthefollowingsections. 50 Chapter 4 Problem, Meet Solution Cable Modem, DSL Modem, and LAN Internet Connections Makesureallmodemcablesarefirmlypluggedin, includingthemodempowercord, thecablefromthemodemtoyouriMac, andthecablefromthemodemtothewall jack. AlsocheckthecablesandpowersuppliestoanyEthernethubsorrouters. Turn the modem off and on and reset the modem hardware TurnoffyourDSLorcablemodemforafewminutes, andthenturnitbackon. Some ISPsrecommendthatyouunplugthemodem'spowercord. Ifyourmodemhasareset button, youcanpressiteitherbeforeorafteryouturnthepoweroffandon. Important: InstructionsthatrefertomodemsdonotapplytoLANusers. LANusers mighthavehubs, switches, routers, orconnectionpodsthatcableandDSLmodem usersdonothave. LANusersshouldcontacttheirnetworkadministratorratherthan anISP. PPPoE Connections IfyouareunabletoconnecttoyourISPusingPPPoE(PointtoPointProtocolover Ethernet), makesureyouhaveenteredthecorrectinformationinNetworkpreferences. 3 ClickAdd(+)atthebottomofthenetworkconnectionserviceslist, andchoosePPPoE fromtheInterfacepop-upmenu. [. . . ] · Plugthecomputerintoanoutletthatisonadifferentcircuit fromthetelevisionorradio. (Thatis, makecertainthecomputer andthetelevisionorradioareoncircuitscontrolledbydifferent circuitbreakersorfuses. ) Ifnecessary, consultanAppleAuthorizedServiceProvideror Apple. Seetheserviceandsupportinformationthatcamewith yourAppleproduct. Orconsultanexperiencedradio/television technicianforadditionalsuggestions. Important: Changesormodificationstothisproductnot authorizedbyAppleInc. couldvoidtheEMCcomplianceand negateyourauthoritytooperatetheproduct. ThisproducthasdemonstratedEMCcomplianceunderconditions thatincludedtheuseofcompliantperipheraldevicesandshielded cablesbetweensystemcomponents. Itisimportantthatyou usecompliantperipheraldevicesandshieldedcables(including Ethernetnetworkcables)betweensystemcomponentstoreduce thepossibilityofcausinginterferencetoradios, televisionsets, and otherelectronicdevices. Responsible party (contact for FCC matters only): AppleInc. CorporateCompliance 1InfiniteLoop, MS26-A Cupertino, CA95014 Wireless Radio Use Thisdeviceisrestrictedtoindoorusewhenoperatinginthe5. 15to 5. 25GHzfrequencyband. [. . . ]